Cookie Policy
Last updated: 21 April 2026
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function correctly, remember your preferences, and improve your experience. Some cookies are essential for the site to work; others help us understand how you use the site.
2. Cookies we use
Strictly necessary cookies
These cookies are essential for the Platform to function. They cannot be disabled without affecting core functionality.
| Cookie | Purpose | Duration |
|---|---|---|
sessionid | Maintains your session (login state, shopping cart, checkout progress) | Browser session (or 2 weeks if “remember me”) |
csrftoken | Prevents cross-site request forgery attacks for secure form submissions | 12 months |
messages | Stores temporary notification messages (e.g. “Item added to cart”) | Browser session |
Functional cookies
These cookies remember your preferences to provide a better experience.
| Cookie / Storage | Purpose | Duration |
|---|---|---|
ep_cookie_consent (localStorage) | Records that you have acknowledged our cookie notice | Persistent |
ep_geo_country (sessionStorage) | Remembers your detected or selected country for tax estimation | Browser session |
ep_tax_rates_XX (sessionStorage) | Caches tax rates for your country to avoid repeated requests | Browser session |
Third-party cookies
Our payment processor (Stripe) may set cookies for fraud prevention and payment security. These cookies are governed by Stripe’s own privacy and cookie policies.
3. We do not use advertising or tracking cookies
Creativemark does not use advertising cookies, tracking pixels, or third-party analytics cookies. We do not build advertising profiles or share browsing data with advertisers.
4. Managing cookies
You can manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent the checkout from functioning correctly. Instructions for managing cookies in common browsers:
5. Changes to this policy
We will update this Cookie Policy if we introduce new cookies or change how we use existing ones. Please check back periodically.
6. Contact and further information
For questions about our use of cookies, please contact us using the details on our website. You can also find more information about cookies at allaboutcookies.org or from the UK Information Commissioner’s Office at ico.org.uk.